[3/3] Business lines, service lines and platforms @ T-Bank (Category Management)
I'll continue the first two posts. (1 and 2) And I'm going to tell you how we made the platform from the quasi-production team. Here we are talking about the Mobile Bank, which I have talked about many times before, but the most juicy story. was on Higload++ Spb 2022. But for this post, I'll shorten it to brief points: Until the end. 2019 Mobile Bank Tinkoff was considered as an independent product, which developed and won in all ratings of the type MarksWebb. The team was monolithic and with its priorities, where the focus was on credit and debit products, as well as lifestyle services. But in 2019 The company decided that Mobile Bank should become a superapp, in which all business verticals are represented. (first-post terminology) In this concept, mobile banking was supposed to become a platform, or rather allow product teams of business verticals to autonomously develop their features within the application. In order for this to work, you need to allocate platform commands that would allow you to provide things like: a consistent application architecture, common tools for testing, assembly, performance, reliability, design solutions.
At the time of the transition, we actually moved on. reversemanoeuvrespecifically Catch the goals and objectives of the business Find out what architecture is required for their decision Developed the right organizational design of teams, boundaries of responsibility, work processes After a few years, we went towards platforming and now all the product teams of the mobile bank and API have gone to their business verticals, and I have in my unit the management of the development of client interfaces. (URKY)In which the platform teams remain:) I believe that this transformation has been successful and we have achieved the goals we set for ourselves when we launched these changes. You can read more about this case in my article look videotape.
P.S. In general, about the approaches to forming the structure of teams for the needs of business I told earlier in the posts about
And also told At the end of the Yandex conference 2023 year
#Management #Leadership #Software #Processes